Crystal Bay On The Broadwater Aparthotel - Gold Coast

182 Marine Parade, Labrador, Au, Gold Coast, Australia, 4215  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crystal Bay On The Broadwater Aparthotel - Gold Coast

 Free Wi-Fi

Free Wi-Fi in rooms

 Free parking
 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Table tennis

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

Overview

The 3-star Crystal Bay On The Broadwater Aparthotel boasts close proximity to Marina Mirage Gold Coast, Sea World and Australia Fair Shopping Centre just 1.7 km away.

Infinity, Endeavour College of Natural Health Gold Coast and The Rockpools are about 15 minutes' walk away.

Coolangatta/Gold Coast airport can be reached in 30 minutes by car from Crystal Bay On The Broadwater Aparthotel.

Rooms

All 64 soundproof guestrooms feature modern facilities. Some hotel rooms come with a magnificent view over the islands. Room facilities also include a toaster, an electric kettle and a dishwasher for self-catering.

Eat & Drink

The bar's menu includes grills and barbeque as well as complimentary drinks.

Services

There are car and bicycle rental services on site.

Relax

Guests are offered to use a Jacuzzi, a wellness center and a sauna. On-site amenities for fitness include fitness center and a gym.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   64.

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Facilities

General

  • Free Wi-Fi
  • Free parking
  • Free on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • No pets allowed
  • Vending machines
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Golf course
  • Fitness center
  • Table tennis

Services

  • Paid airport shuttle
  • City shuttle service
  • Bicycle rental
  • Car rental
  • Self-service laundry
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Outdoor dining area

Meeting facilities

  • Business services
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • BBQ facilities
  • Garden area

Room view

  • Sea view
  • Lake view
  • Water view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Tea and coffee facilities
  • Soundproofed rooms
  • Separate living room
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • Dining table

Bathroom

  • Shared bathroom
  • Washing machine
  • Hair dryer

Kitchen facilities

  • Kitchen
  • Microwave
  • Refrigerator
  • Cooking hob
  • Dishwasher
  • Cookware/Kitchen utensils

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  10 am

Children and extra beds

  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of AUD 30 per person per night in an extra bed. 
  • One child under the age of 2 may stay at the price of AUD 5 per person per night in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Crystal Bay On The Broadwater Aparthotel - Gold Coast Gold Coast location
Show big map »

Hotel Address:

182 Marine Parade, Labrador, Au, Gold Coast, Australia, 4215

Get directions
City Center
  • Gold Coast
    9.8 mi
Airports
Train Stations
  • Nerang Train Station
    4.5 mi
Restaurants
  • Daiki Japanese Restaurant (cuisine: Japanese)
    400 ft
  • Tandoor & Curry Hut (cuisine: Indian)
    500 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    64

Rooms and availability

Crystal Bay On The Broadwater photos RoomCrystal Bay On The Broadwater photos RoomCrystal Bay On The Broadwater photos Room
One-Bedroom Apartment
Size: 780 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Includes a fully equipped kitchen and laundry, air conditioning, cable TV, and private balcony with views of the Broadwater, Stradbroke Island and the Surfers Paradise skyline.

Room facilities
    Crystal Bay On The Broadwater photos RoomCrystal Bay On The Broadwater photos RoomCrystal Bay On The Broadwater photos Room
    Two-Bedroom Apartment
    Bed type: King-size bed and 2 Single beds
    Size: 755 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    This air-conditioned apartment boasts a private balcony with views of the Broadwater, Stradbroke Island and the Surfers Paradise skyline. It includes a fully equipped kitchen and laundry. Please note that the price is based on 4 guests. There is no capacity for additional guests.

    Room facilities
      Crystal Bay On The Broadwater photos RoomCrystal Bay On The Broadwater photos RoomCrystal Bay On The Broadwater photos Room
      Three-Bedroom Top floor Apartment
      Size: 1185 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Located on the highest floor, these apartments feature 2 bathrooms. Includes a fully equipped kitchen and private balcony with views of the Broadwater.

      Room facilities
        Crystal Bay On The Broadwater photos RoomCrystal Bay On The Broadwater photos RoomCrystal Bay On The Broadwater photos Room
        Three-Bedroom Apartment
        Bed type: 1 King-size bed and 4 Single beds
        Size: 1185 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Crystal Bay On The Broadwater photos RoomCrystal Bay On The Broadwater photos RoomCrystal Bay On The Broadwater photos Room
          Executive Two-Bedroom Apartment
          Bed type: 1 King-size bed and 3 Single beds
          Size: 1185 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          This apartment features a balcony, toaster and seating area.

          Room facilities

            How to reach hotel

            hotel Crystal Bay On The Broadwater Aparthotel - Gold Coast Gold Coast location
            Show big map »

            Hotel Address:

            182 Marine Parade, Labrador, Au, Gold Coast, Australia, 4215

            Get directions
            City Center
            • Gold Coast
              9.8 mi
            Airports
            Train Stations
            • Nerang Train Station
              4.5 mi
            Restaurants
            • Daiki Japanese Restaurant (cuisine: Japanese)
              400 ft
            • Tandoor & Curry Hut (cuisine: Indian)
              500 ft
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  10 am
            • Number of rooms:
              64

            Crystal Bay On The Broadwater Location

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            • Museums
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            What's nearby

            Shopping areas

            • Marina Mirage Gold Coast - 1.4 mi

            Golf courses and Country clubs

            Local attractions

            • Sea World - 1.1 mi
              Seaworld Dr, Main Beach
            • Harbour Town Outlet Shopping Centre - 2.1 mi
              Cnr Gold Coast Highway & Oxley Drive, Biggera Waters
            • Slingshot Gold Coast - 3.2 mi
              6 Palm Ave, Surfers Paradise
            • Australia Fair Shopping Centre - 1.1 mi
              42 Marine Parade,, Southport
            • Adrenalin Park - 3.2 mi
              Cypress Avenue, Surfers Paradise

            Near the hotel

            • The Rockpools - 3800 ft
              Broadwater Parklands, Southport

              Restaurants nearby

              • Daiki Japanese Restaurant - 400 ft

                Address: Shop 3 99 Frank St (Gold Coast Hwy)

                80% likes this, based on 37 reviews
                Cuisine: Japanese

              • Fu Kang GC restaurant - 400 ft

                Address: Shop 2, 10A Frank Street

                67% likes this, based on 48 reviews
                Cuisine: Chinese

              • David Fung's - 400 ft

                Address: 10 Frank Street
                Phone: (07) 5532 0749

                Cuisine: Chinese

              • Tandoor & Curry Hut - 500 ft

                Address: 1/99 Frank Street
                Phone: 07 55 281 777

                79% likes this, based on 38 reviews
                Cuisine: Indian

              • Heiroku Sushi - 400 ft

                Address: 10A Frank St
                Phone: (07) 5532 4831

                67% likes this, based on 45 reviews

              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  10 am
              • Number of rooms:
                64
              Hotels nearby
              Cities nearby

              Crystal Bay On The Broadwater Reviews

              Guest reviews are submitted by our customers after their stay at Crystal Bay On The Broadwater

              Average guest rating

              8.2out of 10
              Fabulous
              Based on 51 reviews

              Guest reviews

              • Family with children
                7.8

                At first glance we wandered it we'd booked too far from surfers centre however on further contemplation we found the location of the facility outstanding. It was within walking distance to some fantastic restaurants. There were afew parks very close by for the children and it was very tranquil and relaxing without the noise and bustle of surfers.

                No major complaints. Gym at facility had just been revamped so was unable to use it till all safety checks had been carried out. Unfortunately gym was "maybe" available when we were due to leave. Found reception staff pleasant enough however my husband had an enquiry for them and staff member closed the blind slowly down on him. So he banged on the side door for her attention. He was greeted with an " oh I didn't see you there". Apart from that all good.

              • Family with children
                9.6

                The ocean view and heated pool for the kids

                The car park roller door security - v inconvenient for not having a remote one..

              • Family with children
                7.8

                We requested for rooms on the higher floors. But got one only on the 2nd level. Suspected that pets are allowed into the Crystal Bay since we felt the lift and the 2nd level smelling. Also charging for toilet rolls is a bit too much.

              • Older travelers
                7.4

                Well appointed units with spectacular views. Nice and quiet at night.

              • Family with children
                7.4

                Accommodation was clean with beautiful water views. Nice swimming pool and free car parking.

                Single beds mattresses are ready to be thrown away. There is no proper separation from the loungeroom and second bedroom. There is no lock on the bathroom doors and bathroom itself is adjacent to two bedrooms. There is no proper dishes to cook and serve food at home.

              • Group of friends
                6.6

                The bathroom had no locks. It was only one bathroom in the two bedrooms apartment, so it was a real issue. Never been to a hotel without locks in the bathroom.There were days also that there were no parking sport available in the garage, what forced me to park on the street.

              • Older travelers
                4.6

                Lovely view and looked good from the outside

                Inside of the rooms were disgusting and filthy. The couches and chairs were so dirty you didn't want to touch them little own sit on them. The dining chairs were falling apart, there was stains on the carpet and walls, dust all along the edges of the carpet. All the cupboards in the kitchen smelt musty. Bedding covers didn't feel clean. There were insects/bugs growing in some colony on the verandah roof. Staff at the front desk were non personal and vaccuous.

              • Family with children
                9.6

                local to all theme parks and other attractions. Also great facilities

              • Older travelers
                9.2

                Water viwes

                Close to all types of features on the gold cost

              • Couple
                8.8

                we did like the hotel itself and existing facilities in there.we had asked for a late check-in and every thing was ready for us

                hotel was really far from the surface paradise or main beach.but there were some small beaches very near;

              • Group of friends
                9.2

                I had made a note on my booking that was obviously taken into account. I loved the attitude of the ladies at reception, welcoming, friendly and helpful. I am hospitality trained and find it difficult to accept service that is not at it's best and the service at Crystal Bay On the Broadwater was great.

                Having stayed in a Two Bedroom apartment with one bathroom I would like to suggest the option of locking the bathroom door so that in the middle of the night we do not accidently walk into the bathroom when friends as opposed to family are sharing :) ! I am having to really try and think here, that being the case I am sure there is nothing else I did not like.

              • Older travelers
                6.6

                the view from our ninth floor room was wonderfull.Restaurants a few minutes walk down the road.Harbour town shoping center and Australia fair are also close.

                On our arrival only one of the two lifts were working.The last evening of our stay,the other lift broke down and we had to desend nine flights of stairs in order to go out to dinner.Other that this we enjoyed our stay.

              • Older travelers
                7.0

                car parking difficult- too few spaces.

              • Family with children
                7.4

                We enjoyed staying so close to the waters edge. I walk along the water front in the morning was lovely. It was also great to be so close to the city center, only 5 kilometers

              • Single
                9.6

                Very quiet apartment with uninterrupted views of Broadwater. The facilities were thorough and the access to all the water activities or just strolling was across the road from the Hotel.

              How to reach hotel

              hotel Crystal Bay On The Broadwater Aparthotel - Gold Coast Gold Coast location
              Show big map »

              Hotel Address:

              182 Marine Parade, Labrador, Au, Gold Coast, Australia, 4215

              Get directions
              City Center
              • Gold Coast
                9.8 mi
              Airports
              Train Stations
              • Nerang Train Station
                4.5 mi
              Restaurants
              • Daiki Japanese Restaurant (cuisine: Japanese)
                400 ft
              • Tandoor & Curry Hut (cuisine: Indian)
                500 ft
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  10 am
              • Number of rooms:
                64